Szelence Képviseleti Korlátolt Felelősségű Társaság (registered office: H-2600 Vác Csatamező u. 2, company registration number: 13-09-072260, tax number: 12141300-2-13) (Szelence Kft.) attaches great importance to respecting and enforcing the rights of natural persons with regard to data processing.
In the course of the processing – in particular the collection, storage, organisation, utilisation and potential transfer – of the personal data of natural persons, Szelence Kft. acts, in each case, in accordance with Regulation (EU) 2016/679 of the European Parliament and the Council on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation, GDPR) and other applicable effective legal regulations related to data protection (data protection legal regulations).
Unless otherwise defined, the terms used herein have the meaning assigned in the General Data Protection Regulation.
The Privacy Notice contains the terms and conditions for the processing of personal data of Szelence Kft.’s customers and potential customers.
Customers are those who enter into a contract with Szelence Kft. to order any products manufactured, imported or distributed by Szelence Kft. or services offered by Szelence Kft. Potential customers are those who inquire about Szelence Kft., its products or services in any way, or who participate in prize draws, events or groups organised by Szelence Kft.
Data collection can take place
- when ordering our products or services in person,
- when using the Szelence Kft. website,
- during a telephone enquiry,
- by participating in prize draws, events or groups organised by Szelence Kft.,
- in any other place or manner when a potential customer contacts us or is contacted by us.
The website of Szelence Kft. may also contain links to websites operated by third parties. We are not responsible for the content of websites operated by third parties, nor for the processing of personal data provided on or through such websites.
CONTROLLER
Your personal data are processed by Szelence Kft. The registered office of Szelence Kft. is located at H-2600 Vác Csatamező u. 2.
Szelence Kft. does not carry out data processing operations involving the systematic and large-scale monitoring of data subjects; it has not appointed a data protection officer.
PURPOSES OF PROCESSING
We may use the personal data we collect for the following purposes:
Purposes of processing | Legal basis for processing |
Answering questions about our products and services, providing quotes | Steps taken at the request of the data subject prior to the conclusion of the contract. |
Selling our products, providing our services | Performance of the contract |
Compliance with accounting, taxation and anti-money laundering rules | Fulfilment of the legal obligation applicable to the Controller |
Sending advertising messages (newsletters, news about our products and services, developments, promotional offers, invitations to participate in one of our events or prize draws) | Consent of the data subject (where required by law) or legitimate interest of the Controller |
Customer satisfaction surveys regarding our products and services | The legitimate interest of the Controller (to develop our products and services) |
Monitoring and analysing our business activities (e.g. reports, statements). | The legitimate interest of the Controller (to measure the results of our activities and to develop our products and services) |
Participation in prize draws or events organised by us | Consent of the data subject |
Participation in the groups set up by us | Consent of the data subject |
Complaints handling | Fulfilment of the legal obligation applicable to the Controller or the legitimate interest of the Controller (to prevent a subsequent lawsuit or other legal dispute) |
Operation and security of our websites | The legitimate interest of the Controller (continuous operation of our websites) |
Handling data subject requests concerning the processing of their personal data | Fulfilment of the legal obligation applicable to the Controller |
CATEGORIES OF PERSONAL DATA
We only collect personal data that is necessary for the purposes of processing.
In particular, we may collect the following categories of personal data about you:
- data suitable for direct identification, such as name, address, telephone number, email address,
- data about the customer relationship between us, such as a contract or order number;
- online identifier;
- data on satisfaction with our products and services;
- data relating to complaints about our products and services;
- any other data necessary for the purpose of the processing.
PERSONAL DATA COLLECTED THROUGH THE USE OF THE WEBSITE
When using the szelencekft.hu website, certain data of the user’s device are stored on our server (e.g. the name of the user’s service provider, the data of the page from which the user accessed the Szelence Kft. website, the user’s IP address), which is implemented by cookies.
More information on this is available in the Cookie Policy.
DURATION OF THE RETENTION OF PERSONAL DATA
The personal data we collect are stored only for as long as we need them to achieve our purposes.
In particular, the following aspects are taken into account when determining the data retention period:
- the time needed to respond to your request or complaint,
- the term of the contract between us,
- the duration of any prize draws or events we organise,
- the time it takes for you to enquire about our advertising messages or to withdraw your consent to receive advertising,
- our legal obligations.
RECIPIENTS OF PERSONAL DATA
In the course of processing personal data, we may use data processors who act on our behalf. We only disclose personal data to them to the extent necessary for the performance of the tasks assigned to them. Data processors undertake to comply with legal regulations, to treat personal data securely, to implement appropriate technical and organisational measures and not to use the personal data made available to them for their own advertising purposes.
DATA SUBJECT RIGHTS
In relation to the processing of personal data, the data subject has the following rights:
Right of access
The data subject has the right to access their personal data, which means they can ask us for feedback on whether we are processing their data and request a copy thereof.
Right to rectification
The data subject may request the rectification of their personal data if they are incorrect, incomplete or out of date.
Right to erasure
The data subject may request the erasure of their personal data (“right to be forgotten”). Personal data may be erased if we no longer need them or if they have been unlawfully processed. If we process personal data on the basis of data subject consent and the data subject withdraws their consent, we also erase the data. We do not erase data if we need them to perform a contract between us or because we are required to retain them by law.
Right to restriction of processing
The data subject may request the restriction of processing if we have no further need for the data or if we have unlawfully processed the data but the data subject does not want us to erase them for a reason specified in data protection legal regulations.
Right to data portability
The data subject has the right to data portability in the cases provided for by data protection legal regulations, i.e. to receive the personal data that the data subject has provided to us in a structured, machine-readable format or to request the transfer of such data to another controller.
Right to object
The data subject may object to the processing of their data if processing is in the legitimate interest of the Controller. If such objection is justified, we erase or restrict the processing of data at the data subject’s request. The data subject may also object to the processing of their data for direct marketing purposes (sending advertising messages).
In order to exercise your rights regarding data processing, you can contact us at the following email address szelence@szelencekft.hu, or by post to Szelence Képviseleti Kft. at H-2600 Vác, Csatamező út 2.
Finally, you can also lodge a complaint about the processing of your personal data with the National Authority for Data Protection and Freedom of Information:
Hungarian National Authority for Data Protection and Freedom of Information (NAIH)
address: H-1530 Budapest, Pf.: 5, H-1125 Budapest, Szilágyi Erzsébet fasor 22/C
tel. +36 1 391 1400
Website: http://www.naih.hu/
AMENDMENT OF THE PRIVACY NOTICE
Szelence Kft. reserves the right to amend the Privacy Notice.
